About TFO Canada
Work With Us
TFO Canada improves lives through the creation of sustainable trade partnerships for exporters from developing countries with Canadian and foreign buyers.
TFO Canada confronts the challenge of global poverty by promoting sustainable economic development through export information, advice and contact. TFO Canada facilitates access to foreign markets and shares Canadian trade expertise for the benefit of smaller exporters in developing countries. Founded in 1980, TFO Canada is a non-governmental, non-profit organization.
Part-time Employment Opportunity - TFO Canada Regional Representative (Greater Montreal Area)
Part-time, bilingual (french and english) contract staff position: (4 days per month).
About TFO Canada
TFO Canada assists Small and Medium sized enterprises (SMEs) and Trade Support Institutions (TSIs) from developing countries to access international markets through information, advice and contact services. Since 1980, TFO Canada’s internationally experienced project staff and sectoral experts have been providing trade promotion and capacity building services to tens of thousands of Small and Medium sized Enterprises (SMEs) and Trade Support Institutions (TSIs)/Trade Promotion Organizations (TPOs) from Latin America and the Caribbean, Africa, Asia and the Middle East.
To represent TFO Canada in the Montreal Region and establish and maintain relations with local importers, trade support organisations and locally based economic representatives of TFO Canada’s client countries, in order to promote and advance TFO Canada’s mandate of forging market linkages between developing country exporters and the Canadian marketplace.
- Identify new buyers for the main sectors TFO Canada works; on an annual basis TFO Canada will discuss and set objectives for specific target sectors, products or services
- Assist importers to register on the TFO Canada registry and/or provide business cards to Ottawa office for entering in the registry
- Maintain regular contact especially with priority importers currently registered on the TFO Canada web site.
- Develop and maintain working relationships with appropriate business associations and networks, in particular those with a focus on SMEs and women-led businesses and in other relevant sectors; on an annual basis TFO Canada will discuss and set objectives for specific associations.
- Participate in activities of relevant organisations and associations including making presentations about TFO Canada’s work and projects
- Establish/maintain contact with developing country foreign commercial officers based in Montreal in order to promote TFO Canada services and to provide ad hoc support to build SME trade relationships with Canada.
- Assist TFO Canada staff and Associates in the identification of importers and other appropriate contacts for incoming trade missions.
- Participate in TFO Canada staff meetings approximately once per year.
- As agreed with TFO Canada and based on needs, organize information meetings/seminars/activities for importers/trade reps in Montreal.
- At the request of the TFO Canada participate in other TFO Canada activities (e.g. seminars, presentations, trade shows, missions) in Montreal, including Market Entry Studies by MBA students.
- Contribute to newsletters and other communications produced by TFO Canada.
- Contribute to the development of project and organizational strategies, including buyer engagement strategy.
- Provide feedback to TFO Canada from importers/trade reps on TFO Canada’s services.
- In collaboration with the Program Director, Latin America and Trade Support Services (LAC/TSS) and based on the annual activities of TFO Canada, prepare and annual work plan for the fiscal year. Due date will be agreed with the Program Director LAC/TSS. Format will be provided by TFO Canada.
- Report quarterly on activities undertaken and results achieved. Due date will be agreed with the Program Director LAC/TSS. Format will be provided by TFO Canada.
Resources provided by Representative
- Local transportation (within Montreal)
- Home office including communications (local), Internet access, and computer equipment (including compatible Microsoft Office software).
Resources provided by TFO Canada
- Reimbursement for required travel to Ottawa, or other parts of Canada (on a pre-authorised basis).
- Reimbursement for approved expenses (e.g. participation in local trade association activities) [N.B. Such expenses should be agreed in the annual work plan].
- Tfocanada.ca e-mail account with online access and Skype for business software and access for staff meetings/communications
Applications including a cover letter and a current C.V. should be made in writing by mail/e-mail no later than December 10th, 2019 to:
130 Slater Street, Suite 400
Ottawa, Ontario K1P 6E2
Only candidates to be interviewed will be contacted.
Project Manager – Trade Support Services
TFO Canada is currently recruiting a Project Manager – Trade Support Services(TSS) based in Ottawa. The Project Manager-TSS is responsible for contributing to the promotion of TFO Canada’s mission to its stakeholders through the management of the organization’s online platforms (ie. website and social media), capacity-building and exporter training, trade show support and the tracking of program results through a monitoring and evaluation (M&E) system.
The role includes coordinating exporters and importers registrations through the Office Manager, producing content updates, revisions and additions of TFO Canada’s online platforms to enhance the organization’s visibility with various stakeholders in Canada and abroad. He/she will be supported by a team of Project Officers.
The Project Manager-TSS also works in close cooperation with the regional project managers to develop communications strategies in support of project activities.
The Project Manager-TSS supports the Regional Program Directors with the preparation of donor reports. He/she may also be involved with the development of other information management initiatives related to the larger institutional knowledge.
This position reports to the Program Director – Latin America and the Caribbean/Trade Support Services
Importer & Exporter engagement:
Managing the TFO Canada Market trade information system including the exporter, importer and Trade Support Institution databases as well as supply offers;
Preparing & delivering periodic seminars and webinars to exporters on Exporting to Canada and more generally on TFO Canada’s services to developing country exporters and Trade Support Institutions in Canada and abroad;
Designing and implementing the buyer engagement program oriented to assist SMEs exporters to meet buyers’ demands
Website & external communication :
Creating and maintaining TFO Canada’s visibility and recognition amongst Canadian importer / business community using social media platforms;
Writing & editing TFO Canada’s trade technical publications and news updates for publishing on the TFO Canada web site and other platforms;
Organisational learning & reporting:
Contributing to grow TFO Canada’s institutional knowledge notably by supporting the Program Director with the modelling developing and monitoring project budgets and provides related project administration in collaboration with TFO Canada’s support staff;
Contributing to design and update training material for Trade Support Institutions and exporter training, capacity building and market access activities;
Producing financial forecasts in coordination with TFO Canada’s finance department;
Preparing project activity and outcome reports (including conducting surveys) in line with donor guidelines;
Monitoring and Evaluation (M&E):
Responsible for providing timely, regular, high-quality M&E technical support to regional project managers with both new and ongoing projects.
Working with Regional Program Directors to draft/coordinate data collection tools, timelines for M&E events, data collection methodology, and databases for team use;
Coordinating with regional project officers to conduct evaluation and follow-up on project’s activities
Supporting Project Officers with the M&E process and preparing final reports and tools to be used by the team
Documenting findings and reporting lessons learned to stakeholders
Conducting literature reviews and other research related to M&E and learning
Providing technical guidance on M&E related issues for work planning
Guiding and supervising the Trade Information services; trade shows support services and Marketing and Communications, Project Officers and the part-time Trade Information Systems Specialist.
Identifying suitable consultants and volunteers. Contribute to the recruitment and appointment process (incl. drafting of contracts)
Coordinating the activities of project consultants (TFO Canada Associates), partners and suppliers to ensure the successful implementation and management of TFO Canada’s trade-related technical assistance and capacity building projects;
Providing logistical and related support to the project consultants;
Eligible to be employed in Canada
BA in International Business with specialization in Communications, marketing services or related field
At least five (5) years of combined project management experience in an international development organization, international trade promotion organization (export marketing, importing/sourcing, trade development support services for exporters) or project management organization (including planning, budgeting, procurement and contracting of external service providers, monitoring & reporting)
Fully bilingual (French/English – written and spoken)
Excellent presentation and written communication skills, including report writing
Experience working with organization’s website and developing social media strategies for institutions
Strong understanding and experience in results-based reporting and impact measurement
Good knowledge and experience working with a wide range of tools and methodologies for projects monitoring and evaluation.
Strong ability to multi-task and manage multiple stakeholder relations
Able to work well in a team and in a fast-paced environment
Good organizational and planning skills, and meticulousness with budget tracking
Must be self-starter, a team player and able to work with and through others.
Ability to travel within Canada occasionally
Project Management Professional (PMP) and/or Certified International Trade Professional (CITP) designation
Understanding of the Canadian import market and sources of information
Strong understanding of gender equality and ability to incorporate gender equality concepts in your work
Ability to communicate in Spanish
TFO Canada offers a competitive salary and benefits package commensurate with experience and the norms of the international development NGO sector.
Applications including a cover letter and a current C.V. should be made in writing by mail/e-mail no later than November 15th, 2019 to:
TFO Canada offers unpaid volunteer roles three times a year (April-June, June-August, September-November) for Ottawa-based volunteers interested in supporting our Canadian market access services and some of our trade capacity building projects, while at the same time gaining experience in research, writing, and results-gathering skills in the fields of international development and trade. Click here for a complete description of this volunteer role and application instructions.
TFO Canada is seeking highly qualified and experienced consultants to work with us on current and upcoming projects for the following high demand areas:
Health and Wellness
Gender experts on Women and international trade/ business/SMEs
Corporate Social Responsibility, including “decent” work
Skills and knowledge are required in: marketing, branding, product development, presentation skills, coaching, Canadian requirements (including packaging and labelling), logistics and transportation, setting up buyer meetings, assessing export readiness.
Consultants should have at least 5 years of experience in a relevant field and, ideally, previous experience working with clients from Africa, Asia and Latin America. Experience promoting trade for women-owned businesses is considered an asset. Please indicate your fluency in English, French and/or Spanish. All applicants must be eligible to work in Canada.
Qualified consultants may submit a CV highlighting your experience by email to email@example.com
TFO Canada strives to ensure gender equality for men and women in their participation in TFO Canada’s programs, projects and activities, and also in TFO Canada’s employment, contracting and management opportunities.